Absence Triggers and the Bradford Factor
A widely used scoring method that penalises exactly the absence pattern most associated with disability. Why it is risky, and what to use instead.
Analysis
What not to do
Practices that arrive with good intentions and produce grievances. Each one substitutes a mechanism for a conversation that was available.
What not to do · 8 notes
What Not to Do
Practices that appear in small businesses with good intentions and produce grievances, claims or people leaving.
Reference
Applying It to Everyone
Inconsistency is the most common cause of attendance grievances in small businesses, and it usually starts as kindness.
Analysis
What the Records Cannot Tell You
Questions people ask of attendance data that it cannot answer, and where the real answer is.
Analysis
The Mistakes That Recur
What goes wrong in small business attendance, each visible early, each with a specific correction.
Analysis
Requests to Refuse
The asks that arrive once attendance is being recorded, why each should be declined, and what to offer instead.
Reference
The Thing You Are Spending
Attendance records depend on people telling you the truth. Every enforcement measure spends some of that, and the balance is not visible until it is gone.
Analysis
Having the Difficult Conversation
When absence does need addressing, how to do it in a way that finds the cause rather than producing a defensive account.
Procedure